Employee Value Proposition

Attract and retain the best talent.

“Caffeine brought us big and bold ideas, new and fresh thinking, sleeves-up and get-stuck-in approach, undaunted by the scale (and, usually with us, the speed) of the task at hand and always, always a huge amount of fun! Can you get involved in cloning so I can have a shadow team permanently on site?

GLOBAL HEAD OF CULTURE ENGAGEMENT, EXPERIAN

What is an employee value proposition (EVP)?

An Employee Value Proposition (EVP) is best thought of as the most compelling thing(s) that an employer can highlight to an employee or prospective employee that will attract and retain them. The best businesses with celebrated EVPs back them up with concrete actions.

A value proposition to an employee works in the same way as a value proposition to a customer. It is:

  • Based on an understanding of what characterises a most valuable employee i.e., the people you most want to attract and retain
  • Focused on what matters most to those employees i.e., what they value from you
  • Aspirational and emotive as well as rooted in the reality of what you do
  • Articulated simply and engagingly in language employees understand and remember

Our approach to developing an EVP helps you identify what it is that unites both your internal and external audiences and aligns with the commercial objectives of your business.


How we help

  • Identify your ideal employee –an approach centred on defining the values, attitudes and behaviours you want and the aspirations and experience they are seeking
  • Link to brand proposition – ensure that there is a clear link both in the meaning and the language of the EVP to your brand.
  • Focus ruthlessly on the fewest things – keep the proposition focused on the offer which is most distinctive to you and appealing to them. We don’t try to tick every box that an employee would expect from any business.
  • Ensure it’s rooted in reality – testing the proposition against what employees say most matters to them and against what the business will actually deliver for them.
  • Engage emotionally – language alone is important but not enough. The EVP needs to be communicated in the same way you’d communicate your value proposition to a customer. It’s as much about the heart as the head.

Video: How to attract the right people

Watch out for...

Don’t make it about pay and rations

Promising great salaries, bonuses and benefits is the equivalent to offering customers better prices. It’s obvious, replicable, expected and creates bad behaviour. If you imply that the thing that should matter most to your employees is their pay and conditions you are creating a workforce who will constantly judge their worth in wages and nothing else. That creates a workforce that will be ready to leave as soon as a better pay offer comes along. And then you’ll moan about how disloyal employees are…ignoring the fact that that’s how you’ve encouraged them to be.

Get in touch...

Insights

MEASUREMENT ISSUES
  • Customer Experience ·

Getting the measurement right

As customer experience consultants it is great to see leading companies, SMEs and start-ups making CX a non-negotiable foundation of their business operations. The next-step however, isn’t often thought-through – measurement. If you, as a brand leadership team, haven’t yet created a way to measure the impact of your customer experience initiative, ensuring that the outcome is positive and that the experience can be sustained… then it’s time to clear your diary.
Read More »
  • Leadership ·

Do you deserve to be followed?

“Why should anyone be led by you?” was the chilling headline of a McKinsey award-winning Harvard Business Review article (subsequently becoming a book) in 2000. Fast forward two decades and perhaps that headline should now be, “Why should anyone keep being led by you?”
Read More »
  • Brands ·

Being The Brand

When the strain upon the operations of a company is too much for the system itself, what hope is there for a brand to inspire or maintain customer loyalty? The last line of defence for the brand, when the systems fail, is the relationship between the staff and the customer. When ‘push comes to shove’ your people are your brand.
Read More »

Our Services

Brand-led Business Strategy

A growth strategy that inspires customers and employees

Customer
Experience

A distinctive customer experience that sets you apart

Employee
Experience

A culture that enables and empowers employees

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