Employee
Experience
Stand firm by creating a culture that enables and empowers employees
For your business strategy to succeed, you need to align your whole organisation behind your brand purpose.
We work with senior leadership across Marketing, HR and Operations to align the organisation behind the strategy.
We equip teams with the right skills, knowledge, brand tools, infrastructure and processes to make it happen.
Employee Engagement
Identify what unites your internal and external audiences and align it with the commercial objectives of your business.
Internal Branding
Market your brand to your internal audiences, partners and affiliates.
Brand & Business Alignment
Bring the voice of the customer and your promises to them into every decision-making moment in the business.
The support provided is simply first class. They are extremely agile in approach and take the care to really understand our culture’
CHAIRMAN, NISSAN EUROPE
Insights
- Brands ·
Being The Brand
When the strain upon the operations of a company is too much for the system itself, what hope is there for a brand to inspire or maintain customer loyalty? The last line of defence for the brand, when the systems fail, is the relationship between the staff and the customer. When ‘push comes to shove’ your people are your brand.
- Employee Experience ·
Richer Experiences Make Richer Brands
There’s no such thing as the perfect brand. However, our decades working with leading brands to help them with their brand experience, have shown us that there are clear winners across every market and in every sector. These are the brands who stand up, stand out and stand firm. And with a full trophy cabinet and a much-studied business model, Richer Sounds is undeniably one of these brands.
- Employee Experience ·
The Employer Brand
Work culture is a vital ingredient to sustaining success, but how does a brand create and then sustain that culture? The answer is through creating an employee experience that mirrors the customer experience. Ronan Dunne, former CEO of O2 and current Strategic Advisor to the Verizon CEO, sums this up well: ‘If you cannot turn your employees into fans there’s no way that you will turn customers into fans.’
