Employee
Experience
Stand firm by creating a culture that enables and empowers employees
For your business strategy to succeed, you need to align your whole organisation behind your brand purpose.
We work with senior leadership across Marketing, HR and Operations to align the organisation behind the strategy.
We equip teams with the right skills, knowledge, brand tools, infrastructure and processes to make it happen.
Employee Engagement
Identify what unites your internal and external audiences and align it with the commercial objectives of your business.
Internal Branding
Market your brand to your internal audiences, partners and affiliates.
Brand & Business Alignment
Bring the voice of the customer and your promises to them into every decision-making moment in the business.
The support provided is simply first class. They are extremely agile in approach and take the care to really understand our culture’
CHAIRMAN, NISSAN EUROPE
Insights

- Employee Experience ·
What Matters Most to UK Employees? Survey Launch
With a ‘war for talent’ in almost every sector in the UK, businesses should be doing everything they can to attract, develop and retain people.
- Caffeine·
- 14/10/2022 8:23 am·

- Leadership ·
Do you deserve to be followed?
“Why should anyone be led by you?” was the chilling headline of a McKinsey award-winning Harvard Business Review article (subsequently becoming a book) in 2000. Fast forward two decades and perhaps that headline should now be, “Why should anyone keep being led by you?”
- Caffeine·
- 02/09/2022 4:09 pm·

- Brands ·
Being The Brand
When the strain upon the operations of a company is too much for the system itself, what hope is there for a brand to inspire or maintain customer loyalty? The last line of defence for the brand, when the systems fail, is the relationship between the staff and the customer. When ‘push comes to shove’ your people are your brand.
- Caffeine·
- 09/08/2022 7:58 pm·