SURVEYS
Self-Assessment Surveys
Our latest self-assessment surveys for diagnosing strengths, gaps and improvement areas in your business, brand and team.
![Survey Report on customer experience from The Caffeine Partnership](https://thisiscaffeine.com/wp-content/uploads/2021/11/SurveyReport-1024x684.jpg)
CUSTOMER EXPERIENCE
CEM+ Self-Assessment
This assessment tool will help you determine where you are on your journey towards creating a distinctive and differentiated customer experience for your business.
![A person sat at a desk with a laptop. The laptop shows 'Understanding your customers' and statistics. There is a mug on the desk.](https://thisiscaffeine.com/wp-content/uploads/2022/04/CEM_SelfAssessment.jpg)
EMPLOYEE EXPERIENCE
CEM+ Employee Experience Survey
The CEM+ employee experience survey is a simple, quick tool to help you identify what helps or hinders your organisation in delivering a distinctive customer experience.
![A person holding an iPad displaying 'Purpose Drives' and stats.](https://thisiscaffeine.com/wp-content/uploads/2022/04/onPurpose.jpg)
BRAND-LED BUSINESS STRATEGY
On Purpose Self-Assessment
This assessment tool will give you a snapshot on how purpose-led your organisation is. It’s also a chance to find out how your brand compares to the ON PURPOSE brands featured in our book.