Self-Assessment Surveys

Our latest self-assessment surveys for diagnosing strengths, gaps and improvement areas in your business, brand and team.

Survey Report on customer experience from The Caffeine Partnership


CEM+ Self-Assessment

This assessment tool will help you determine where you are on your journey towards creating a distinctive and differentiated customer experience for your business.

A person sat at a desk with a laptop. The laptop shows 'Understanding your customers' and statistics. There is a mug on the desk.


CEM+ Employee Experience Survey

The CEM+ employee experience survey is a simple, quick tool to help you identify what helps or hinders your organisation in delivering a distinctive customer experience.

A person holding an iPad displaying 'Purpose Drives' and stats.


On Purpose Self-Assessment

This assessment tool will give you a snapshot on how purpose-led your organisation is. It’s also a chance to find out how your brand compares to the ON PURPOSE brands featured in our book.

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Purpose, Pay or Perks?
What Matters Most to Employees.

Download our FREE White Paper.

We commissioned an independent survey of 1000 UK employees with the objective of understanding how expectations around what they want or expect from work have changed since the pandemic.

Fill in the form below to download our report.