The Employee Experience Survey

The Employee Experience Survey is a simple, quick tool to help you identify what helps or hinders your organisation in delivering a distinctive customer experience.

It will help you:

  • Identify the gap between desired performance and current organisational capability
  • Give you a clear picture on where weak alignment is
    hindering your success
  • Evaluate the extent to which your people are aligned with your customer experience strategy
  • Identify what you need to do to engage them to deliver it
  • Evaluate the existing employee experience
  • Identify gaps in training, communication, technology and HR processes and policies

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