Category: Employee Experience

Employee Experience ·

Caffeine/Savanta 2023 Employee Pride Survey: The Key Findings

Uncover the stark realities of the UK employment landscape in our second annual Employee Pride survey. With only 21% of employees willing to recommend their workplace, a drastic drop from 30% a year ago, it's time to explore the motivations and obstacles shaping the employee experience.

Caffeine·
21/11/2023·

Employee Experience ·

Amazon: Navigating Tricky Waters

Amazon staff have announced strike action over pay next month, hitting Black Friday, one of the busiest shopping days of the year.

Caffeine·
24/10/2023·

Employee Experience ·

Stand out and stand firm: The power of a distinctive employee experience

An employee experience should be built on what matters most to employees, align with the business purpose, and support the delivery of the desired customer experience. But to truly bring it to life, there’s another key ingredient – making it distinct.

Caffeine·
20/07/2023·

Brands ·

The myth: A strong brand can be used to prop up a bad business

Brands are often credited with powers they simply don’t have. Chief among them is the idea that, a strong brand (or strong advertising) could mask the deficiencies of a bad business, acting as a sticking plaster to ‘apply’ and cover up myriad ills.

Caffeine·
26/02/2023·

Employee Experience ·

Purpose, Pay or Perks? What Matters Most to UK Employees

With hundreds of thousands of workers striking over disputes in pay and conditions across the UK, Caffeine discusses the need for businesses to refocus.

Caffeine·
13/02/2023·

two people speaking to an audience at a CAFFE!NE event.

Employee Experience ·

What Matters Most to UK Employees? Survey Launch

With a ‘war for talent’ in almost every sector in the UK, businesses should be doing everything they can to attract, develop and retain people.

Caffeine·
14/10/2022·

Leadership ·

Do you deserve to be followed?

“Why should anyone be led by you?” was the chilling headline of a McKinsey award-winning Harvard Business Review article (subsequently becoming a book) in 2000. Fast forward two decades and perhaps that headline should now be, “Why should anyone keep being led by you?”

Caffeine·
02/09/2022·

Brands ·

Being The Brand

When the strain upon the operations of a company is too much for the system itself, what hope is there for a brand to inspire or maintain customer loyalty? The last line of defence for the brand, when the systems fail, is the relationship between the staff and the customer. When ‘push comes to shove’ your people are your brand.

Caffeine·
09/08/2022·

Employee Experience ·

Richer Experiences Make Richer Brands

There’s no such thing as the perfect brand. However, our decades working with leading brands to help them with their brand experience, have shown us that there are clear winners across every market and in every sector. These are the brands who stand up, stand out and stand firm. And with a full trophy cabinet and a much-studied business model, Richer Sounds is undeniably one of these brands.

Caffeine·
20/06/2022·

Employee Experience ·

The Employer Brand

Work culture is a vital ingredient to sustaining success, but how does a brand create and then sustain that culture? The answer is through creating an employee experience that mirrors the customer experience. Ronan Dunne, former CEO of O2 and current Strategic Advisor to the Verizon CEO, sums this up well: ‘If you cannot turn your employees into fans there’s no way that you will turn customers into fans.’

Caffeine·
13/05/2022·

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Category: Employee Experience

Caffeine/Savanta 2023 Employee Pride Survey: The Key Findings

Amazon: Navigating Tricky Waters

Stand out and stand firm: The power of a distinctive employee experience

The myth: A strong brand can be used to prop up a bad business

Purpose, Pay or Perks? What Matters Most to UK Employees

What Matters Most to UK Employees? Survey Launch

Do you deserve to be followed?

Being The Brand

Richer Experiences Make Richer Brands

The Employer Brand

Stimulating business.

Shortcuts

Privacy Policy

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Awarded the UK’s
Leading Management Consultants 2023
by the Financial Times.

Purpose, Pay or Perks?
What Matters Most to Employees.

Category: Employee Experience

Caffeine/Savanta 2023 Employee Pride Survey: The Key Findings

Amazon: Navigating Tricky Waters

Stand out and stand firm: The power of a distinctive employee experience

The myth: A strong brand can be used to prop up a bad business

Purpose, Pay or Perks? What Matters Most to UK Employees

What Matters Most to UK Employees? Survey Launch

Do you deserve to be followed?

Being The Brand

Richer Experiences Make Richer Brands

The Employer Brand

Stimulating business.

Shortcuts

Privacy Policy

Need a shot of Caffeine?

Are you an impatient leader wanting to make things happen? We can help.

Caffeine's Extra Shot

Sign up here to receive your monthly Extra Shot newsletter.

Awarded the UK’sLeading Management Consultants 2023 by the Financial Times.

Purpose, Pay or Perks? What Matters Most to Employees.

Are you an impatient leader wanting to make things happen?

We can help.

Awarded the UK’s
Leading Management Consultants 2023
by the Financial Times.

Purpose, Pay or Perks?
What Matters Most to Employees.