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Intelligence Lesson: How do leaders influence for an inclusive work culture?

Our guest blog this month is by Emma Dutton MBE, an associate and friend of Caffeine. A former Specialist Military Intelligence Officer in the RAF, if anyone knows how to influence, it’s Emma who served five tours of Afghanistan using her influence skill set and methodology in interactions with the Taliban. Most of the world has known for some time …

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Funny Business: How humour fuels business growth

We know that laughter is good for us. But is it also good for business? Babies laugh on average 400 times a day. Once you get to over 35 this has dropped to 15 a day – and, a recent US Gallup poll showed, we laugh less on a weekday than a weekend. Is this because we are at work …

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Bold brands can build better homes

In the 100 years since Lloyd George declared Britain should build homes ‘fit for heroes’, housing in this country has been transformed.  It is now a massive market, an economy of its own sustained by housing stock worth almost £7tn. At Housing 2018, the 3 day event that brings everyone associated with the sector together, the list of speakers, sponsors …

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Law firms must practice purpose to survive

I recently spoke with an international group of leading law firms about the existential crisis facing the legal profession.  It seems to have three main factors and one big cause. BigLaw is being challenged by the Big 4. Where legal advice affects business operations and decision-making, the Big 4 consultancies are muscling in on the action. PwC Legal for example, …

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Speed Thrills: Leadership Velocity

I’ve written a book about leading in an accelerated world. I’ve done this because I’ve spent years working with leaders who are frustrated by speed bumps and corporate torpor. The other day I watched ‘Mr Blandings Builds his Dream House’, a classic Cary Grant American film where an ad man in the city gets fed up of his small space in …

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Why every business leader needs to watch Star Wars

Star Wars is based on a timeless format called the Hero’s Journey. But it’s a story structure that can also be harnessed by entrepreneurs and business leaders to great effect, writes Jon Card. Star Wars is a Hollywood classic for many reasons – lightsabers, Death Stars, dark forces and epic battle scenes. But another key part of its success is …

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WTF is happening to Customer Experience?

  The Caffeine Partnership’s guest blog this month is by Shaun Smith, founder of Smith+Co and an international speaker and award-winning author. His latest book ‘On Purpose – delivering a branded customer experience people love’, co-authored with Andy Milligan, has received global recognition for helping brand leaders create stand-out experiences that leave a lasting impression with purpose. According to Forrester’s 2017 …

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The true meaning of business success

  “Strange, isn’t it? Each man’s life touches so many other lives. When he isn’t around he leaves an awful hole, doesn’t he?” Clarence Odbody, Angel Second Class Would anyone miss your business if it didn’t exist? It’s a regular question consultants ask their clients in workshops. The answer is always ‘yes’ for some reason when probably half the time …

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Why Leaders need Soft Skills

  Our guest blog this month is by Neil Mullarkey. An associate of Caffeine, we work together to help leaders using improvisational theatre to enhance people’s skills in communication, leadership and innovation. Are there too many leadership books? Too many big ideas? What does it actually mean to be, say, a Servant Leader on a Tuesday morning when you’re a bit …

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The ABC of a Leadership Superteam

  This week we worked with a leadership team.  Their story might seem familiar to you. On paper, they had everything needed to be a successful and thriving powerhouse. They were talented and experienced. They were creating innovative work. They had good relationships with their customers. They had a large team below them to deliver the work. But…they were frustrated, …