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In the meantime why not check out our latest insights, whitepapers and articles below.
- Brand-led Business Strategy ·
- Brands ·
John Lewis – the future starts now
John Lewis boss Peter Ruis has made headlines by announcing that ‘Never Knowingly Undersold’ is back – this time with AI helping to match its prices to those at 25 major retailers – including, for the first time, online brands.
- 09 Sep 2024·
- General ·
Holiday Reading – a tale of the unexpected
From business insights to captivating novels, five books worth packing this summer for your holiday reading.
- 06 Aug 2024·
- Brand-led Business Strategy ·
Why you exist is important but what you do is vital – getting brand purpose right
Brand purpose drives companies beyond profit. Patagonia focuses on environmental action, and LEGO fosters creativity, leading both to lasting success and positive impact.
- 22 Jul 2024·
- Customer Experience ·
AI chatbots have a customer experience problem
What are the critical elements missing from the AI chatbot experience? And how are companies like Lemonade setting the standard?
- 11 Jul 2024·
- Employee Experience ·
Retaining Employees In The Era Of Well-Being
“Retaining employees is more cost-effective than recruiting.” A message we consistently see, and rightly so. But this is nothing new...
- 20 Jun 2024·
- Leadership ·
Hate presenting? Get over yourself
Hate presenting? Learn how to deliver impactful presentations without anxiety or sleepless nights.
- 13 Jun 2024·