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In the meantime why not check out our latest insights, whitepapers and articles below.
![brand purpose and brand strategy](https://thisiscaffeine.com/wp-content/uploads/2024/07/107712519_m_normal_none-1024x683.jpg)
- Brand-led Business Strategy ·
Why you exist is important but what you do is vital – getting brand purpose right
Brand purpose drives companies beyond profit. Patagonia focuses on environmental action, and LEGO fosters creativity, leading both to lasting success and positive impact.
- 22 Jul 2024·
![AI Chatbots](https://thisiscaffeine.com/wp-content/uploads/2024/07/AI-Bots-image.png)
- Customer Experience ·
AI chatbots have a customer experience problem
What are the critical elements missing from the AI chatbot experience? And how are companies like Lemonade setting the standard?
- 11 Jul 2024·
![image showing retaining employees](https://thisiscaffeine.com/wp-content/uploads/2024/06/194074323_l_normal_none-1024x683.jpg)
- Employee Experience ·
Retaining Employees In The Era Of Well-Being
“Retaining employees is more cost-effective than recruiting.” A message we consistently see, and rightly so. But this is nothing new...
- 20 Jun 2024·
![](https://thisiscaffeine.com/wp-content/uploads/2024/06/IMG_3969.jpg)
- Leadership ·
Hate presenting? Get over yourself
Hate presenting? Learn how to deliver impactful presentations without anxiety or sleepless nights.
- 13 Jun 2024·
![Employee Experience - Young people interviewing for job](https://thisiscaffeine.com/wp-content/uploads/2024/05/208761977_l_normal_none-1024x683.jpg)
- Employee Experience ·
The employee experience starts with recruitment – and it needs a revamp.
A positive recruitment experience here can turn candidates into advocates, even if they don’t get the job. Anonymous applications, rigorous entry tests, and lack of feedback? Is it time for a change?
- 30 May 2024·
![Luxury Brands](https://thisiscaffeine.com/wp-content/uploads/2024/05/89965006_l_normal_none-1024x683.jpg)
- Customer Experience ·
- Brands ·
Luxury Brands: Combating the ‘Fast Experience’
As luxury brands reinvent retail in the age of fast fashion, here are strategies to combat the fast experience & create unforgettable in-store experiences.
- 08 May 2024·