Thank you
Thank you for contacting Caffeine. We will be in touch shortly.
In the meantime why not check out our latest insights, whitepapers and articles below.
- Employee Experience ·
Purpose, Pay or Perks? What Drives Employee Pride & Engagement?
The Employee Pride Index uncovers where employee pride comes from, the role of leadership in nurturing pride, and the truth behind employees’ perception of company purpose and values.
- Customer Experience ·
Managing Your Customer Experience: The Seven Deadly Sins
Caffeine's guide to managing your customer experience and the CX mistakes that hold the greatest potential to derail all other customer experience efforts.
- Brand-led Business Strategy ·
- Brands ·
John Lewis – the future of brand strategy starts now
John Lewis boss Peter Ruis has made headlines by announcing that ‘Never Knowingly Undersold’ is back – this time with AI helping to match its prices to those at 25 major retailers – including, for the first time, online brands.
- General ·
Holiday Reading – a tale of the unexpected
From business insights to captivating novels, five books worth packing this summer for your holiday reading.
- Brand-led Business Strategy ·
Why you exist is important but what you do is vital – getting brand purpose right
Brand purpose drives companies beyond profit. Patagonia focuses on environmental action, and LEGO fosters creativity, leading both to lasting success and positive impact.
- Customer Experience ·
AI chatbots have a customer experience problem
What are the critical elements missing from the AI chatbot experience? And how are companies like Lemonade setting the standard?
