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Coach Journey

  I’ve kept a diary since I was 14. Given the New Year is the traditional time of resolutions, in the interests of empirical research I took a trip up to the loft to review 30 years of progress. Turns out my observations were less Samuel Pepys, more Adrian Mole. (Example: “Went to village shop. Bought cat food.”) Every entry …

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The ABC of a Leadership Superteam

  This week we worked with a leadership team.  Their story might seem familiar to you. On paper, they had everything needed to be a successful and thriving powerhouse. They were talented and experienced. They were creating innovative work. They had good relationships with their customers. They had a large team below them to deliver the work. But…they were frustrated, …

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Fast Forward Female: Three success strategies for women at work

  If a cursory glimpse at the headline news over the last few months hasn’t been enough to crush your spirit, (Doctor Who aside), try typing ‘women/work’ into Google and brace yourself for a slew of discouraging statistics. As a working woman you are less likely to get the first, critical promotion to manager thereby minimising your chances of getting …

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Cross border pitching: how to avoid cross purposes

  You have been asked to head an international team from your company – spanning five regional offices – to pitch for a massive multi-cultural account worth millions.  Do you react: HOORAY!!! Your first reaction could well be unfettered enthusiasm for the task ahead.  But most people’s experience of working with their colleagues from overseas – many of whom they …

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Creating Client Confidence – How Soft Skills Can Build Business

  Marketing agencies frequently talk about building stronger relationships with their clients and becoming their trusted advisors. What’s not always apparent to them, however, is that a focus on emotional intelligence is usually necessary in achieving this. It was Winston Churchill who said, “If you mean to profit, learn to please”, and this holds important lessons for agencies. It doesn’t …

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Who Cares? I do.

  Anyone who lives with teenagers may be familiar with the following scenario. The family is – for once – gathered together around the dinner table. You’re all in one place: a captive audience. It dawns on you that this could be the optimum time to impart some of the hard-earned wisdom gained over the course of your career. It’s …

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IT’S NOT YOU, IT’S ME

  What’s the worst presentation you’ve ever given? Chances are you didn’t have to think too long before the painful memory of a disastrous performance rose to the surface.  These things stay with us. Mine was 17 years ago.  I had been invited to a multi-agency ‘Loop Team’ meeting – leaders from different marketing disciplines brought together to share ‘best …

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READING THIS WILL MAKE YOU RICH

  Did that get your attention? The internet is littered with ‘clickbait’ – headlines designed to entice you further and further down the rabbit hole of information you might find useful but probably won’t. Whether it’s ‘The five things you MUST do to get promoted‘ or, more likely ‘People can’t get enough of these pictures of really hot firefighters‘ ™Buzzfeed, (perhaps …

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Hustle

Hustle. It’s one of my favourite words. For me, it’s code for energy, chutzpah, going rogue, for not taking no for an answer and for making your own luck. It’s picking up the phone when everyone else hides behind email. It’s being bothered when everyone else can’t be. It’s when someone says ‘that’ll never work’, going out of your way …

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How to profit from working virtually

  Remember Tomorrow’s World? The science-come-futurology TV programme that ran for almost 40 years, treated dreary 1980s Britain to a weekly glimpse into a more exciting future. From outlandish predictions such as bar codes replacing price tags to more eminently sensible innovations, such as the floating bicycle that would save Londoner commuters time & money by gliding down the Thames, …